K1 ChatGPT and Claude MCP — Terms and Conditions

Effective date: August 26, 2026

Provider: K1 Apps LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA
Contact: support@k1apps.com

By installing or using the App you agree to these Terms. If you do not agree, do not install it.

1. Definitions

  • App — K1 ChatGPT and Claude MCP, including its admin interface and its MCP endpoint.
  • You / Merchant — the Shopify merchant installing the App, and any person acting with your authority.
  • Store — a Shopify store on which the App is installed.
  • Organization — a set of Stores you have linked so they share one subscription and one set of Access Keys.
  • Access Key — a credential you create that lets an AI Assistant reach the endpoint, carrying the operations you permit, per Store, and a masked-or-full setting for personal data.
  • AI Assistant — a Model Context Protocol client you connect, such as Anthropic's Claude or OpenAI's ChatGPT.
  • AI Provider — the operator of that AI Assistant.
  • Store Data — data in your Shopify store that the App reads or writes on your instruction.

2. Relationship with Shopify

The App is provided by K1 Apps LLC, not by Shopify. Shopify is not a party to these Terms and has no liability under them. Your use of Shopify is governed by your agreement with Shopify. Where these Terms conflict with Shopify's App Store requirements, those requirements prevail as between us and Shopify.

3. Account, Eligibility & Authority

You must be at least 18 and legally able to contract. You represent that you are authorised to bind the merchant whose Store you install on, and that you have the rights and lawful basis necessary for the App to process the Store Data you direct it to process — including your customers' personal data.

Certain actions — creating an organization, linking or unlinking a Store, creating or revoking an Access Key, changing a plan — are restricted to the Shopify store owner. Staff and collaborator accounts may view the App but not perform them.

4. Access Rights & License

We grant you a non-exclusive, non-transferable, revocable right to use the App for your own business during the term, subject to these Terms. We reserve all other rights. You may not resell, sublicense, reverse engineer, or use the App to build a competing service.

5. Merchant Responsibilities

You are responsible for:

  • Which AI Provider you connect, and on what terms. See §10 — this is the most consequential decision you make when using the App.
  • What each Access Key may do. Grant the narrowest set of operations that serves your purpose, and leave personal data masked unless you have a specific need for full values.
  • Keeping Access Keys secret. A key is a bearer credential. Anyone holding it can perform the operations it permits, in the Stores it covers, without further authentication. Revoke a key you believe is exposed.
  • The lawfulness of the instructions you give. Including having a lawful basis to disclose your customers' personal data to an AI Provider.
  • Reviewing what the App did. The audit journal records every operation performed through the endpoint.

You will not use the App to process data you have no right to process, to circumvent Shopify's rate limits or terms, or in violation of applicable law.

6. Plans, Fees, Trials & Taxes

Plans and prices are shown in the Shopify App Store listing and are charged by Shopify on our behalf through Shopify's managed pricing. Pricing is per Organization; the subscription is carried by one Store in that Organization (the "billing anchor").

  • A plan's shop limit caps how many Stores may be linked to an Organization at once. A request to link a Store beyond the limit is refused, and you are shown the upgrade path.
  • If the Store carrying the subscription leaves the Organization, the subscription moves to the longest-standing remaining Store. If no Store remains, the Organization enters a grace period and, if it is not resolved, is suspended and then deleted as described in the Privacy Policy.
  • Suspension does not unlink your Stores or delete your configuration. It is reversible by paying.
  • Fees are non-refundable, including for partial periods, unless local law requires otherwise. Refunds and cancellations follow Shopify's billing rules.
  • Prices exclude taxes unless stated. Taxes are handled by Shopify's billing.
  • We may change prices with at least 30 days' notice, effective at your next billing period.

7. Changes to the App

We may add, change or remove features. We will not materially reduce a paid plan's core functionality without at least 30 days' notice. We may change the set of Shopify permissions the App requests; where Shopify requires re-consent, you will be asked to grant it before the change takes effect for you.

8. Data Protection & Privacy

Our processing is described in the Privacy Policy. For your customers' personal data, we act as processor and you as controller; those terms are in the Data Processing Addendum, which is incorporated into these Terms by reference and prevails over these Terms on any conflict about personal data.

9. App Behavior & Implementation Details

So that you are not surprised by how the App works:

  • Store Data is not retained. It is read from Shopify, returned to your AI Assistant, and not kept — except that the audit journal records the values an operation changed.
  • Uninstalling the App unlinks the Store immediately and deletes its tokens. Reinstalling does not restore the Store's previous organization membership or its Access Key configuration. That is deliberate: the membership is a decision, not a cached value.
  • The audit journal is retained after uninstall for the period stated in the Privacy Policy, because it is the record of what was done.
  • Rate limits apply to the endpoint and to our own calls to Shopify. Requests may be throttled or queued.
  • An Access Key's permissions are evaluated on every request, so revoking or narrowing one takes effect immediately.

10. Third-Party Services

The App's purpose is to transmit your Store Data to an AI Provider you choose. You connect that provider under your own account and your own agreement with them. Consequently:

  • The AI Provider's terms, retention practices, human-review practices and model-training practices are theirs and yours, not ours. Read them before you create an Access Key.
  • We are not responsible for what an AI Provider does with data you direct us to send it, for the accuracy of anything an AI Assistant produces, or for actions an AI Assistant takes in your Store within the permissions you granted.
  • An AI Assistant can be wrong, and it can be manipulated. Text in your own store data — a product description, a customer note, an order attribute — can contain instructions aimed at the assistant. Grant write permissions accordingly, and review the audit journal.
  • We may change our own sub-processors as set out in the Privacy Policy and the DPA.

11. Support

Support is provided by email at support@k1apps.com and through in-app chat, in English, on business days. We aim to respond within one business day. Support does not include developing custom features or configuring your AI Provider account.

12. Service Levels; Maintenance

The App is provided without a contractual uptime commitment. We aim for high availability and will give advance notice of planned maintenance where practical. Emergency maintenance may occur without notice.

13. Intellectual Property

We and our licensors own the App and all rights in it. You own your Store Data. Nothing here transfers ownership either way. Our marks may not be used without written permission.

14. Feedback

If you send us suggestions, we may use them without obligation or compensation. You grant us a perpetual, worldwide, royalty-free licence to do so. You need not send feedback.

15. Confidentiality

Each party will protect the other's non-public information with at least reasonable care and use it only for the purposes of these Terms. This does not apply to information that is public, independently developed, or lawfully received from a third party, and does not prevent a disclosure required by law.

16. Compliance; Export; Anti-Corruption; Sanctions

You represent that you are not located in, and will not use the App from or for the benefit of, a country or party subject to applicable trade sanctions or export restrictions, and that you will comply with applicable anti-bribery and anti-corruption law.

17. Warranties & Disclaimers

The App is provided "as is" and "as available". To the maximum extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the App will be uninterrupted, error-free, or that any output of an AI Assistant will be accurate or suitable. Nothing here excludes liability that cannot lawfully be excluded, and consumer rights that apply by law are unaffected.

18. Limitation of Liability

To the maximum extent permitted by law:

  • Neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, goodwill or data.
  • Our total aggregate liability arising out of or relating to the App is limited to the amounts you paid for the App during the three (3) months preceding the event giving rise to the claim.
  • These limits do not apply to a party's fraud, wilful misconduct, or liability that cannot lawfully be limited.

19. Indemnification

You will defend and indemnify us against third-party claims arising from your use of the App in breach of these Terms, your lack of a lawful basis or authority for the Store Data you direct us to process, or your disclosure of Store Data to an AI Provider. We will defend and indemnify you against third-party claims that the App as provided by us infringes their intellectual property. The indemnified party must give prompt notice and reasonable cooperation.

20. Term; Suspension; Termination

These Terms run from install until the App is uninstalled or your subscription ends. We may suspend or terminate access for material breach, non-payment, or where required by law or by Shopify — with notice where practical, immediately where the risk requires it. On termination, your Stores are unlinked, tokens are deleted, and remaining data is retained and deleted as described in the Privacy Policy.

21. Force Majeure

Neither party is liable for a failure caused by events beyond its reasonable control, including acts of God, war, civil unrest, labour action, failures of a platform or network provider, or the unavailability of Shopify or of an AI Provider.

22. Governing Law; Venue; Language

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-laws rules. The state and federal courts located in Sheridan County, Wyoming have exclusive jurisdiction, and each party consents to that venue. The English text controls.

Where you are a consumer or a party whose local law grants a non-waivable forum or governing-law right, that right is unaffected.

23. Notices

We may give notice through the App, or by email to your Store's primary email address. You may give notice to support@k1apps.com. Notices take effect on delivery.

24. Changes to these Terms

We may amend these Terms. For a material change we will give at least 30 days' notice through the App or by email. Continued use after the effective date is acceptance. If you do not accept, uninstall the App.

25. Entire Agreement; Precedence; Assignment

These Terms, the Privacy Policy and the Data Processing Addendum are the entire agreement about the App. On a conflict about personal data, the DPA prevails; otherwise these Terms prevail. If a provision is unenforceable, the rest stands. You may not assign these Terms without our consent; we may assign them to an affiliate or in connection with a merger or acquisition.

26. Publicity

We will not use your name or marks publicly without your prior written consent.

27. Contact

K1 Apps LLC
30 N Gould St, STE R
Sheridan, WY 82801, USA
support@k1apps.com